BHARATH NEWS: VIJAYAWADA:
Shri Narendra A. Patil, DRM, holds “Rail Chaupal”
at Vijayawada Railway Station
In a bid to strengthen community engagement and enhance passenger experience, Vijayawada Division, SCR as part of on-going Swachhata Abhiyaan – Special Campaign 4.0 organized a “Rail Chaupal” at Gandhi Waiting Hall, Vijayawada Railway Station today i.e. 23rd October, 2024. Shri Narendra A. Patil, Divisional Railway Manager, Shri Srinivasa Rao Konda, ADRM, Operations, Branch Officers and Staff took part in the Rail Chaupal held today at Vijayawada Railway Station.
Rail Chaupal is a community interaction platform launched by the Railway Board as part of Special campaign 4.0, aims to facilitate direct feedback, suggestions, and grievances from passengers to Railway Officials. Today’s event marked a significant step towards fostering a collaborative environment between the railways and its stakeholders.
At the outset, Shri Narendra A. Patil, DRM and team interacted with passengers on the occasion. Passengers present at the event appreciated the cleanliness at stations and expressed their satisfaction with the steps being taken by the Railways. All the suggestions, feedback and grievances raised by the passengers were placed on record for taking necessary action and to further enhance hygiene standards.
Shri Narendra A. Patil, DRM briefed the passengers about the various initiatives being implemented under the Swachhata Abhiyan, that have led to noticeable improvements in hygiene standards. He emphasized the importance of passenger support and cooperation in maintaining these facilities. DRM assured the passengers that all the suggestions and feedback on cleanliness improvement will be dealt with determination to resolve it at the earliest. He thanked the passengers for their valuable participation and feedback.
Shri Srinivasa Rao Konda, ADRM, sought passengers cooperation and support for the upkeep of passenger amenities and hygiene standards. He stressed that collective efforts is the real key to maintain the cleanliness standards. The event concluded with distribution of cloth bags to passengers at Waiting Hall.
Shri M. Kishore, Sr. DEnHM, Shri A. Sanjay, Sr. DME, Shri Md. Ali Khan, DCM, Shri M. Sailaja, Station Director, Vijayawada, Other officers & staff took part in the event at Vijayawada Station.